Return and Refund

At Stygance, we take great pride in offering high-quality products through our Print-on-Demand (POD) website. We strive to provide a seamless shopping experience and ensure that each item you receive meets your expectations.

Given the nature of our business model, where each product is custom-made to order, we would like to inform you that we do not offer returns or refunds. This policy is in place due to the unique manufacturing process involved in POD, which tailors each product specifically to your preferences, making it difficult for us to resell returned items.

We understand that customer satisfaction is of utmost importance, and we strive to address any concerns or issues that may arise. If you receive a product that is damaged, defective, or incorrect, please contact our customer support team within 7 days of receiving your order. We will thoroughly investigate the matter and work with you to find a suitable solution.

In case there are any errors on our part, such as mistakes in the design or printing process, we will gladly replace the item at no additional cost to you. However, it is essential to provide clear photographic evidence of the issue to expedite the resolution process.

We strongly recommend reviewing your order details, including size, color, design, and personalization options, before placing your order to ensure accuracy. Please double-check the product description and sizing charts provided on our website to make an informed decision. If you have any questions or need assistance, our customer support team is always available to help.

It is important to note that we cannot be held responsible for errors or inaccuracies in the content provided by the customer. We strongly advise thoroughly reviewing and proofreading any text or graphics you upload for customization.

We appreciate your understanding and support of our no-return, no-refund policy for our POD products. By making a purchase on our website, you acknowledge and accept the terms outlined in this policy. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, and we will be happy to assist you.

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